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Susan J. Lambert
Associate Professor, School of Social Service Administration, University of Chicago

Susan J. Lambert is an Associate Professor in the School of Social Service Administration at the University of Chicago. Over the past twenty years, Lambert has conducted a series of studies on employer practices and employment conditions in low-level, hourly jobs with the goal of identifying ways to improve workers’ economic security and ability to fulfill caregiving responsibilities. The sites for Lambert’s research span both production and non-production industries, including retail, hospitality, financial services, transportation, and manufacturing, and both publicly-held and family-owned companies. Her research designs combine quantitative and qualitative strategies, from comparative organizational case-studies to a cluster-randomized experiment of the effects of improved scheduling practices on the well-being of sales associates in a national retail firm. Lambert’s work appears in leading academic journals such the Academy of Management Journal, Human Relations, and Community, Work & Family as well as edited books in law, sociology, social policy, and labor and industrial relations.